Earthlink email troubles
December 5th, 2006 10:15 amFirst, I’m in the process of putting together a review of my trip to New Orleans. Stay tuned.
Okay, know anyone with an Earthlink email address? Well, they may want to consider switching ISPs. Bob Cringely has an interesting article about Earthlink’s email woes that go back at least as far as June, 2006. How do companies like this stay in business?? From the article:
Swimming upstream through Earthlink customer support, my buddy finally found a technical contact who freely acknowledged the problem. Since June, he was told, Earthlink’s mail system has been so overloaded that some users have been missing up to 90 percent of their incoming e-mail. It isn’t bounced back to senders; it just disappears. And Earthlink hasn’t mentioned the problem to these affected customers unless they complain. The two groups affected are those who get their mail with an Earthlink-hosted domain and those with aliased e-mail addresses like my friend’s Blackberry.

"Pay no attention to that man behind the curtain."